About Us

Strain Refrigeration, Inc. is a family-owned company and has been serving the area's commercial refrigeration needs since 1975. Our success and growth are largely due to our commitment to establishing good relationships with our employees, customers, and our community.

Strain Refrigeration, Inc. is an accredited member of the Better Business Bureau and is proud of our A+ rating.

Bill and Frances Strain / Founders

Bill Strain and his wife, Fran, founded Strain Refrigeration, Inc., in Concord, VA, in 1975 and moved the business to its current location in Monroe in 2013.

Today, Billy, his brother James, and their uncle, David, continue in Bill’s spirit, providing the friendly, quality service that Bill would have expected.

Headshot of Bill StrainHeadshot of Frances Strain

Billy Strain / President

Billy began working in the family business at a young age with his father during summer breaks. After graduating from Lynchburg College and working in accounting, he came to Strain Refrigeration, Inc. in 1996. In addition to overseeing most aspects of the business, Billy manages our large commercial sales clients and our installation team. He and his crew travel the East Coast installing and remodeling freezer and refrigeration units for grocery chains, restaurants, and more.

Billy and his wife, Lisa, call Pittsylvania County home. He enjoys spending his free time catching big bass and playing golf.

Headshot of Billy Strain

David Strain / Vice President

David joined his brother, Bill, in 1975 as an active member of our service team. Today, he works closely with local businesses, quoting small commercial installations and remodeling jobs. He serves as a mentor to our next generation of service techs, troubleshooting and assisting with local calls when needed.

When he's not quoting walk-ins, David enjoys coaching youth basketball and collecting Batman comics. David lives in Bedford with his wife, Byrd.

Headshot of David Strain

James Strain / Vice President

After managing HVAC and general maintenance for a residential rental company, James joined his father, Bill, at Strain Refrigeration, Inc., in 1975. He manages our local commercial sales and service departments, serving local restaurants, medical facilities, orchards, convenience stores, and more. James also specializes in ice machines.

When he's not working, James enjoys fishing, hiking, and traveling with his wife, Chamanat. They live in Forest.

Headshot of James Strain
Customer satisfaction and quality are our #1 priority!